Shipping Policy

Thank you for shopping with maxico.store. We aim to process and deliver all orders as efficiently as possible.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed, shipped, or delivered on weekends or public holidays.

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information where tracking is available.

2. Delivery Times

Estimated delivery times depend on the destination, shipping method and courier used.

Typical delivery estimates will be displayed at checkout or communicated to you before or after your order is placed.

Delivery times are estimates and are not guaranteed unless a specific delivery date or period has been expressly agreed with you.

If no specific delivery period has been agreed, applicable UK consumer law may require goods to be delivered without undue delay and, generally, within 30 days.

3. Shipping Charges

Shipping charges, where applicable, will be displayed during the checkout process before you complete your purchase.

Any applicable taxes, customs duties, import charges or other fees will be communicated where applicable. Customers may be responsible for charges imposed by their destination country.

4. International Shipping

We may offer delivery to selected countries.

International orders may be subject to customs clearance, import duties, taxes or other charges imposed by the destination country. These charges are outside our control and may be payable by the customer unless otherwise stated at checkout.

Delivery times for international orders may vary due to customs procedures and local delivery conditions.

5. Tracking

Where a tracked shipping service is used, tracking information will be provided when available.

Tracking information may take some time to become active after an order has been dispatched.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at:

Email: ochtourou07@gmail.com

We will review the delivery status and, where appropriate, contact the shipping carrier.

Customers should provide their order number and delivery details when contacting us about a delayed or missing order.

7. Incorrect Delivery Information

Please make sure that your delivery address is correct before completing your order.

If an order is returned because an incorrect or incomplete address was provided, please contact us. Any additional delivery arrangements or charges will be handled on a case-by-case basis and subject to applicable consumer law.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as reasonably possible and provide photographs of the packaging and the goods where appropriate.

This does not affect any statutory rights you may have under applicable consumer law.

9. Delivery Problems and Consumer Rights

Nothing in this Shipping Policy is intended to limit or exclude any rights or remedies that consumers have under applicable law.

For UK consumers, statutory consumer rights relating to delivery, faulty goods and conformity continue to apply.

10. Contact Us

If you have any questions about shipping or delivery, please contact:

maxico.store
Email: ochtourou07@gmail.com
Address: Office 394, 3 Fitzroy Place, Edinburgh of the Seven Seas G3 7RH, United Kingdom